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I turn complex workflows into simple, human tools
Kristina Razo Product Designer
I design intuitive systems that bring clarity and efficiency to healthcare and mission-driven products - so people feel seen, supported, and confident when it matters most.
My MCHS App
Designing a simpler, smarter way for patients to stay informed about their care.
Impact: Patients gained control while staff workload and costs dropped—creating a faster, more connected care experience.
Document Control
A cleaner, faster way for staff to find and reference policies that support quality care and compliance.
Impact: Staff located policies 50% faster, increasing efficiency and strengthening compliance.
Security Health Plan
A simpler, faster way for employers to manage billing, benefits, and user access through an improved portal navigation.
Impact: Boosted efficiency by 40% and streamlined workflows for both employers and SHP staff.
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